The Academy offers comprehensive eLearning courses to help you maximise your Surgery Connect experience. The platform provides access to a diverse range of training resources, such as Interactive Demos, Assessments, and downloadable resources. Let’s explore these features and learn how to navigate the courses to optimise your learning experience.
The Course Summary Page
Upon opening an Academy eLearning course, you will be presented with the Course Summary Page, which provides:
Course Navigation
The Academy eLearning courses are structured into Modules and Lessons, the Course Summary Page outlines the Course structure and provides a way to navigate the Course content.
Lesson Content
When you open a Lesson within a Course, the content will be laid out in a structured and methodical way, providing you with a distraction-free experience. It includes:
Navigation Sidebar indicators represent the following lesson statuses:
| Not Started | In Progress | Completed |
|---|---|---|
 |  |  |
Interactive Lesson Content
An Academy Lesson can bring your learning to life in many ways. Let’s explore them all.
Flip Cards
Flip Cards contain an image or title on one side and can be flipped by clicking the Flip Card option to reveal information on the other side.
Here is a look at an example of Flip Cards:
How Can the Phonebar Help You?
Optimise Patient Communications
It can be maximised to handle phone and video calls, send SMS, and send photo requests and fully integrates with your clinical system to centralise your patient communications and clinical records.
Hotspots
Hotspots are clickable orange dots overlaid on images. Clicking a Hotspot reveals additional details about the corresponding feature within the image.
Here is an example of a Hotspot:
What Is the User Menu?
The User Menu provides a central location for you to access the wider Phonebar features.
Click all circles to explore content
A CLI (Calling Line Identification) is the number displayed to the recipient when making outbound calls, this can be allocated on a user basis.
WIthin this option from the Phonebar you can select the specific CLI to be displayed for you and you can also choose to withhold the outbound number, if necessary, via a toggle.
View and manage your User Status
Access the Phonebar Settings.
Access other Surgery Connect Consoles
Interactive Demos
Interactive Demos are fully interactive walkthroughs of Surgery Connect features. They can be started by clicking the ‘Get Started’ option, which continues the Demo onto it’s next step. Alternatively, you can click the ‘Click Here’ link below the image.
Interacting with demos is simple, just do so by clicking on the dot/text when you are ready to proceed to the next step of the demo.
Upon reaching the end of an Interactive Demo, you can click Replay Content to view it again.
It is also possible to view a Demo in fullscreen mode by clicking the 
icon at the top right.
Here is an example of an Interactive Demo:
How To Forward to an External Number
The following will show you how to forward to an external number within the Device Manager:
Click ‘Get Started’ to access the lesson content.
Can’t view the content? Click here
To view lesson content in fullscreen mode click the icon at the top right.
Interactive Videos
Interactive Videos enhance learning with pause points. These are brief text summaries that appear at specific moments in the video. Their time of popup is indicated by navy blue circles on the playback bar.
Here is a look at an example of an Interactive Video:
Moving and Collapsing Your Phonebar
Watch Interactive Video (13 seconds)
Test Your Knowledge Questions
At various points in a Course, you will be presented with a question to help cement your learning. You can attempt these questions as many times as needed, and while correct answers are required to progress, they won’t be factored into your final Course Assessment.
Call-outs and Icons
Academy lessons use a variety of icons and callout boxes to visually highlight key concepts. As you progress through your courses, these symbols will become familiar navigational aids.
| Callout Name and Example | Callout Description |
|---|---|
Info: | Used to highlight specific aspects of a feature that were previously mentioned, or to clarify less obvious feature applications. |
Funding / PCARP / NHS: | Calls out the direct benefits of Surgery Connect features and how they can help you meet the NHS Delivery Plan for Recovering Access to Primary Care requirements and ultimately, the associated funding. |
Definitions:  | When clicked, provides a glossary of terms and their definitions within a popout table. |
Help: | Links to external Help Centre pages related to the content of a lesson, providing further learning resources. |
Assessments
Assessments can be at the end of individual Lessons, Modules, or the entire Course. The content of each Assessment aligns with the Learning Objectives of the Course or Lesson.
Upon entering the Assessment, you will be presented with a range of questions. The types of questions that can be asked include:
- True or False
- Multiple Choice
- Gap Fill
- Drag and Drop Ordering
Our flexible Assessments are designed to help you practice at your own pace:
When an Assessment has been completed, you can expect an instant Assessment grade and feedback on your answers. Assessments can be re-taken as many times as you need without any penalty on your score.
To earn your certificate you will need to receive a minimum grade, this will be highlighted when your score is presented.
Summary and Resources
After completing your Course Assessment you can proceed to the Summary and Resources page. This includes links to further, more detailed information about the various elements covered in each Course. These resources are designed to support you in understanding the product outside of the eLearning platform.
Below the Course rating is a list of Course resources which include more detailed information relating to the topics covered in the Course.
Resources include guides, downloadable content, videos, and demo recaps.
Course Completion Page
Upon completing all Lessons within the Course and meeting the Assessment criteria, you’ll be directed to the Course Completion Page, containing the option to view, save or print your certificate, as well as explore additional Courses.
Viewing your certificate opens it up in a separate tab, allowing you to download it as a PDF to include within your personal development plan portfolio.
Still have questions regarding navigation or the Academy in general? Use our ‘Contact Us’ form (also available in the ‘Student Support’ menu in the header and footer). We’ll respond within 48 hours.”
