Surgery Connect Academy
Embedding knowledge through interactive learning
The Surgery Connect Academy learning platform provides access to a diverse range of interactive training resources that will transform your ways of working and optimise patient access.
As you make progress in your training, you will have the opportunity to earn certificates and support your Personal Development Plans.
Supporting All Surgery Connect Users
Our Academy learners can manage their own learning pathways, engaging with their understanding on how to optimise their use of our software and services in an innovative way, with access to interactive expert knowledge through a mapped learning plan.
Flexibility and Convenience
Our eLearning platform offers the flexibility to learn at your own pace and convenience.
Interactive and Engaging Content
Our eLearning platform employs interactive learning techniques to enhance engagement and retention of knowledge.
Personal Certification
Learners can track their progress and manage their time for the courses they are enrolled in.
“The look and feel is very fresh and very different to anything else we have, the click through videos are nice to look at and work through. The mix of interactions are great.
The courses are so handy for getting other staff members to learn from”
David Blake, Academy User , York Medical Group
User Training
Our User training kick-starts your Surgery Connect Journey
-
Supervisor Training
This course provides a high-level introduction to getting started with Surgery Connect. It will cover all the key…
-
The Deskphone in Practice
This course is aimed at day-to-day users of the telephone system within the surgery and will explain how…
-
Post Supervisor Training Assessment
This course is designed for those who have attended a Surgery Connect Supervisor Training session.
Feature Training
Maximise Surgery Connect’s advanced features
-
Exploring the New Communications Window
This course will take you through a brand new feature of Phonebar, the Communications Window.
-
What’s New in the Phonebar?
This course will take you through the latest release of the Phonebar, presenting the various new features and…
-
Mastering X-Flow
This course will guide you through the mechanics of X-flow, offering detailed insights into its features and equipping…
-
Top 5 Surgery Connect Tips
The Top 5 Surgery Connect Tips course provides you with the skills, knowledge, and confidence to implement five…
-
Discover Check and Cancel
The Discover Check and Cancel course for Surgery Connect users equips you with the skills, knowledge, and confidence…
-
Understand Demand with Reports and Data Analysis
Through this course, you’ll discover the benefits of various reports available and you’ll learn how to analyse call…
Surgery Connect Academy
Access Optimisation Programme
Our dedicated Access Optimisation Programme (AOP) Courses give you the tools you need to enhance patient access.
Other Surgery Connect Resources
Help Centre
Access our online Help Centre to read useful articles and guides on every aspect of Surgery Connect.
Live Learning
Our casual lunchtime sessions are designed to help users become confident with features.
Community Help
Join our Facebook group for tips and advice from other Surgery Connect users.