Course description
This course provides a comprehensive overview of how to navigate and utilise the Surgery Insights dashboards to help drive practice performance. It focuses on the importance of interpreting combined telephony, digital, and NHS data to unlock a clearer picture of patient demand and operational capacity.
Learning objectives
By completing this eLearning, you will be able to:
Once you have completed all the lessons and successfully passed the assessment(s), you will receive a certificate that you can print out and include in your Personal Development portfolios.
Who is it for?
“Being able to access so much data is excellent – it lets us keep a keen eye on call queues, and switch call handlers in and out of the system based on demand.”
Sarah, Operations & Development Manager at Westongrove Partnership
Course structure
This eLearning course uses progressive lessons to build knowledge. Lessons may include supporting images, interactive demos, or videos. Lessons can be taken in any order and paused/resumed at any time.
Assessment and certification
This self-paced course has no deadline. Some courses include a final test with a required pass mark for certification. Upon passing, learners receive a downloadable certificate for personal development portfolios.
Navigation help
For detailed guidance on navigating the eLearning lessons effortlessly, explore our comprehensive instructional course. This course provides step-by-step instructions and tips to enhance your learning experience.
Lesson resources
Included below are links to further, more detailed information about the various elements of Surgery Insights. Just click the images for quick access. Enjoy!
Guides and resources:
Help Guide
Surgery Insights Case Study – Chawton Park
Interested in Surgery Insights?
If you want to learn more complete the contact form here or reach out to your dedicated Customer Success Advisor by emailing customersuccess@x-on.co.uk
