Course catalogue

Explore our full range of interactive courses and filter by product, role, CPD or simply search using a keyword to find the exact training you need right now.

Product
Role
Accreditation
Course tier
Feature
1-3 of 3 results
    • Surgery Connect
    • Surgery Intellect

    Mastering the Phonebar 2026 (EMIS Web)

    The Mastering the Phonebar course for EMIS users covers everything you need to build the skills, knowledge and confidence of Phonebar users within your practice.

    • Masterclass
    • CPD Accredited
    • Surgery Connect
    • Surgery Intellect

    Mastering the Phonebar 2026 (SystmOne)

    The Mastering the Phonebar course for SystmOne users covers everything you need to build the skills, knowledge and confidence of Phonebar users within your practice.

    • Masterclass
    • CPD Accredited
    • Surgery Connect

    Mastering X-flow

    Learn the skills, knowledge, and confidence needed to leverage X-flow features and create effective call flows.

    • Masterclass
    • CPD Accredited

Quick-win courses

Explore our library of 1-2 minute quick-win courses, designed to enhance your Surgery Connect skills.

1-5 of 5 results

  • Toggling Keyboard Shortcuts

    Keyboard shortcuts can make you more efficient. If they interfere with other programs, you can easily enable or disable them.

    • Phonebar

  • Creating a Custom User State

    Create custom user states to add more detail to your Phonebar status.

    • Phonebar
    • Service Delivery Console
    • Status & Group Management

  • Searching in X-flow

    Looking for a specific call flow? Use the new x-flow search feature.

    • Call Routing
    • X-flow

  • Favouriting a Directory Entry

    It is now possible to add a contact to the directory via the call history.

    • Contacts Window
    • Phonebar

  • Adding to the Directory via the Call History

    It is now possible to add a contact to the directory via the call history.

    • Call History
    • Calls
    • Contacts Window
    • Phonebar