patient-facing resources
Surgery Intellect, powered by TORTUS
Our resources are easy to access, download, or print, making it simple to promote Surgery Intellect, powered by TORTUS to your patients. Please review the content to ensure it aligns with your intended message and maintains the tone of voice you wish to convey.
Page content
Newsletter and website information
Introductory information that can be published in your surgery newsletter or in the ‘News’ section of your website, containing more details for your patients to read.
Suggested newsletter and website information
How We’re Improving Your Appointment Experience:
We are excited to introduce you to Surgery Intellect, powered by TORTUS, our AI-powered scribe, making your GP visits more efficient and personalised.
It is here to ensure your doctor can spend more time focusing on you rather than on administrative tasks. The technology is unobtrusive; the only difference you’ll notice is a small, discreet microphone.
What Does Surgery Intellect, Powered by TORTUS, do?
Clinical assistance: Surgery Intellect, powered by TORTUS, assists our clinicians by taking notes and summarising your discussions. This ensures your medical records are precise and easier to understand. The notes are always reviewed by your clinician to make sure they are accurate and reflect the issues discussed. Don’t worry — only information that’s important for your health is captured.
Privacy and security:Your privacy is paramount. Surgery Intellect, powered by TORTUS, complies with all UK data protection regulations, including GDPR. Rest assured, your personal information is secure and confidential.
No long-term storage: Surgery Intellect, powered by TORTUS, only transcribes the health and care information from your consultation and doesn’t store any personal information.
How Does Surgery Intellect, powered by TORTUS, Benefit You?
The introduction of this technology brings several benefits to your healthcare journey:
- More engaged consultations: By removing the need to constantly type or write notes, our Healthcare Professionals can focus entirely on listening to you. This allows for a more natural, attentive conversation, stronger patient-clinician relationships, and the assurance that you are being fully heard.
- Quicker time to care: This technology helps to automate administrative tasks that would traditionally be done after your appointment. Important actions like referral documents and patient letters can be drafted instantly, meaning you get the information and onward care you need, faster.
- Better continuity and record accuracy: Surgery Intellect, powered by TORTUS, captures the details of your consultation accurately and consistently. This ensures your medical record is complete and up-to-date, improving the continuity of your care and reducing the need to repeat information.
- Confidence that your consultation is documented securely: your personal data will never be used for AI training. Your privacy is paramount.
Should you have any questions about this new feature, please do not hesitate to ask a member of our team..
If you do not wish for Surgery Intellect, powered by TORTUS to be used during your appointment, just let us know. Your comfort is our priority.
Social media template
We have pre and post-launch examples of text and images that you can use to promote the new service to your patients.
Suggested pre-Launch social media template
Pre-launch
Coming Soon: A Better Way to Consult!
Get ready for an exciting change at your GP practice! We’re introducing Surgery Intellect, powered by TORTUS, our new AI-powered scribe designed to make your appointments more efficient and personalised.
Surgery Intellect, powered by TORTUS will help our doctors focus even more on you by handling administrative tasks. You’ll only notice a small, discreet microphone – the biggest difference will be a more engaged and efficient consultation.
How Surgery Intellect, powered by TORTUS will benefit you:
- More engaged consultations as clinicians focus on listening, not typing.
- Quicker time to care with automated referrals and patient letters.
- Better continuity and record accuracy, reducing the need to repeat information
- Confidence that your consultation is documented securely, with no data used for AI training
We’re confident this technology will enhance your healthcare experience. If you have any questions, feel free to ask our team!
Suggested post-launch social media template
Post-Launch
Surgery Intellect, powered by TORTUS is Here: Enhancing Your GP Appointments!
Great news! We’ve successfully launched Surgery Intellect, powered by TORTUS, our AI-powered scribe, and it’s already making a positive difference in your GP appointments.
Surgery Intellect, powered by TORTUS is helping our clinicians focus more on you by intelligently taking notes and summarising discussions during your appointment. You’ll simply see a small, discreet microphone, allowing for a more natural and attentive conversation.
Key benefits you’re already experiencing with Surgery Intellect, powered by TORTUS:
- More engaged consultations as clinicians focus on listening, not typing.
- Quicker time to care with automated referrals and patient letters.
- Better continuity and record accuracy, reducing the need to repeat information
- Confidence that your consultation is documented securely, with no data used for AI training
Your comfort is important to us. If you prefer not to have Surgery Intellect, powered by TORTUS used during your appointment, please let a member of our team know. We’re here to answer any questions you may have.
Digital display templates
We have created an informative video that you can use on your waiting area TV screens to help inform patients of Surgery Intellect, powered by TORTUS.
Email templates
Example wording that can be used in an email to help you explain to your patients what Surgery Intellect, powered by TORTUS, is.
Suggested pre-launch email template
Pre-Launch
Subject: Coming Soon: An Enhanced Appointment Experience at [Your Practice Name]
Hi [Patient Name],
We’re excited to share that we’re introducing Surgery Intellect, powered by TORTUS, our new AI-powered scribe, to make your GP visits even more efficient and personalised.
Surgery Intellect, powered by TORTUS, will help our doctors focus more on you by assisting with administrative tasks. You’ll only notice a small, discreet microphone, and the biggest difference will be a more engaged and streamlined consultation.
Key benefits for you:
- More engaged consultations as clinicians focus on listening, not typing.
- Quicker time to care with automated referrals and patient letters.
- Better continuity and record accuracy, reducing the need to repeat information
- Confidence that your consultation is documented securely, with no data used for AI training.
Best regards,
The Team at [Your Practice Name]
Suggested post-launch email template
Post-launch
Subject: Surgery Intellect, powered by TORTUS, is Here!
Hi [Patient Name],
Great news! We’ve successfully launched Surgery Intellect, powered by TORTUS, our AI-powered scribe, designed to enhance your GP appointments.
Surgery Intellect, powered by TORTUS, is now helping our clinicians focus even more on you by intelligently taking notes and summarising discussions. This means more attentive conversations and quicker handling of administrative tasks.
You’ll benefit from:
- More engaged consultations as clinicians focus on listening, not typing.
- Quicker time to care with automated referrals and patient letters.
- Better continuity and record accuracy, reducing the need to repeat information
- Confidence that your consultation is documented securely, with no data used for AI training.
Your comfort is important to us. If you prefer not to have Surgery Intellect, powered by TORTUS, used during your appointment, please just let a member of our team know.
Best regards,
The Team at [Your Practice Name]
SMS templates
Example SMS messages you could send to your patients to help explain to them what Surgery Intellect, powered by TORTUS, is.
Suggested pre-launch SMS template
Pre-launch
Coming Soon: A Better Way to Consult!
Get ready for an exciting change at your GP practice! We’re introducing Surgery Intellect, powered by TORTUS, our new AI-powered scribe designed to make your appointments more efficient and personalised.
Surgery Intellect, powered by TORTUS, will help our doctors focus even more on you by handling administrative tasks. You’ll only notice a small, discreet microphone – the biggest difference will be a more engaged and efficient consultation.
How Surgery Intellect, powered by TORTUS, will benefit you:
- More engaged consultations as clinicians focus on listening, not typing.
- Quicker time to care with automated referrals and patient letters.
- Better continuity and record accuracy, reducing the need to repeat information
- Confidence that your consultation is documented securely, with no data used for AI training
We’re confident this technology will enhance your healthcare experience. If you have any questions, feel free to ask our team!
Suggested post-launch SMS template
Post-Launch
Surgery Intellect, powered by TORTUS, is here: Enhancing Your GP Appointments!
Great news! We’ve successfully launched Surgery Intellect, powered by TORTUS, our AI-powered scribe, and it’s already making a positive difference in your GP appointments.
Surgery Intellect, powered by TORTUS, is helping our clinicians focus more on you by intelligently taking notes and summarising discussions during your appointment. You’ll simply see a small, discreet microphone, allowing for a more natural and attentive conversation.
Key benefits you’re already experiencing with Surgery Intellect, powered by TORTUS:
- More engaged consultations as clinicians focus on listening, not typing.
- Quicker time to care with automated referrals and patient letters.
- Better continuity and record accuracy, reducing the need to repeat information
- Confidence that your consultation is documented securely, with no data used for AI training
Your comfort is important to us. If you prefer not to have Surgery Intellect, powered by TORTUS, used during your appointment, please let a member of our team know. We’re here to answer any questions you may have.
