Media library
Dive into our extensive Media Library to browse our curated videos and webinars. Filter by product, role, and goal, as well as use keywords to instantly find the professional insights you’re looking for.
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Softphone/Phonebar usage
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This session explores reasons to adopt the Phonebar, the powerful app that provides access for all telephony functionality from your PC screen.
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Management Reporting
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Learn how Surgery Connect provides intuitive management reporting tools to help manage call volumes and better understand demand.
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Patient Callback
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Learn how Surgery Connect provides intuitive management reporting tools to help manage call volumes and better understand demand.
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Advanced Clinical Systems Integration
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Learn how Surgery Connect integrates with major clinical systems, providing a seamless and time-saving way in which clinical and admin staff can access and record patient information during a call.
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Check and Cancel
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This session explores how Check and Cancel acts as self-serve option that allows patients to check their upcoming appointments or cancel them at their convenience, without needing to speak with reception.
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Personalised Call Routing
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This session explores how by personalising call journeys, your patients will enjoy quicker access to the right teams, helpful information, and a more streamlined experience with your surgery.
