What is the Intelligent Care Navigation System

  • Tier:
  • Duration: Up to 10 minutes
  • Online study
  • Self-printed certificate

Current Status

Not Enrolled

Price

Free

Get Started

Course description

This course breaks down our Intelligent Care Navigation System, showing how we are moving beyond simple telephony to provide a complete digital front door for general practice. You’ll learn how our tools work in harmony to reduce administrative friction and ensure no patient is left behind.

Learning objectives

By completing this eLearning, you will be able to:

  • Identify and explain the integrated tools that come together to make the Intelligent Care Navigation System.
  • Understand how these tools enable practices to deliver faster, fairer access for every patient.
  • Describe how Omni Consultations and Voice Agents can drive Practice Workflow Efficiencies.
  • Confidently explain the benefits of Surgery Intellect, powered by TORTUS, and its role in supporting consultations.
  • Understand the benefits of ‘Hyperlocalisation’ in terms of patient signposting.

Once you have completed all the lessons and successfully passed the assessment(s), you will receive a certificate that you can print out and include in your Personal Development portfolios.  


Course structure

This eLearning course uses progressive lessons to build knowledge. Lessons may include supporting images, interactive demos, or videos. Lessons can be taken in any order and paused/resumed at any time.

Assessment and certification

This self-paced course has no deadline. Some courses include a final test with a required pass mark for certification. Upon passing, learners receive a downloadable certificate for personal development portfolios.

Navigation help

For detailed guidance on navigating the eLearning lessons effortlessly, explore our comprehensive instructional course. This course provides step-by-step instructions and tips to enhance your learning experience.


Lesson resources

Included below are links to further, more detailed information about the various elements of the Online Consultation Forms feature. Just click the images for quick access. Enjoy!

Webinars

eGPlearning Full Webinar

eGPlearning AVT Webinar

Customer Voice Agent Webinar

Battle Cards

Surgery Intellect

Surgery Assist

Surgery Insights

Omni Consultation

Other resources

ICNS Brochure

Omni Consult Sales Deck

Surgery Intellect Sales Deck

There is a wealth of other resources available on Product Connect

Course Content

Explore the Intelligent Care Navigation System

Ratings and Reviews

0.0
Avg. Rating
0 Ratings
5
0
4
0
3
0
2
0
1
0
What's your experience? We'd love to know!
No Reviews Found!
Show more reviews
What's your experience? We'd love to know!