Course description
This course breaks down our Intelligent Care Navigation System, showing how we are moving beyond simple telephony to provide a complete digital front door for general practice. You’ll learn how our tools work in harmony to reduce administrative friction and ensure no patient is left behind.

Learning objectives
By completing this eLearning, you will be able to:
Once you have completed all the lessons and successfully passed the assessment(s), you will receive a certificate that you can print out and include in your Personal Development portfolios.
Course structure
This eLearning course uses progressive lessons to build knowledge. Lessons may include supporting images, interactive demos, or videos. Lessons can be taken in any order and paused/resumed at any time.
Assessment and certification
This self-paced course has no deadline. Some courses include a final test with a required pass mark for certification. Upon passing, learners receive a downloadable certificate for personal development portfolios.
Navigation help
For detailed guidance on navigating the eLearning lessons effortlessly, explore our comprehensive instructional course. This course provides step-by-step instructions and tips to enhance your learning experience.
Lesson resources
Included below are links to further, more detailed information about the various elements of the Online Consultation Forms feature. Just click the images for quick access. Enjoy!
There is a wealth of other resources available on Product Connect








