Getting started with the Phonebar

Learn how to navigate the system, manage communications, and optimise your workflows. Gain the essential skills to start utilising the Phonebar and discover its benefits.

  • Tier: Foundation
  • Duration: Up to 10 minutes
  • Online study
  • Self-printed certificate

Current Status

Not Enrolled

Price

Free

Get Started

Course description

The ‘Getting Started With the Phonebar’ course introduces the key features and functionalities of the Phonebar and is perfect for beginning your Surgery Connect journey. Learn how to navigate the system, manage communications, and optimise your workflows. Gain the essential skills to start utilising the Phonebar and discover its benefits.

Learning objectives

By completing this eLearning, you will be able to:

  • Understand how to set up and manage the Phonebar and its settings to suit your needs.
  • Confidently utilise all communication methods, in-call features and call history.
  • Locate, access and manage patient communications, including their contact history.
  • Confidently navigate the Phonebar interface, including contacts, status, groups, appointments and stat boxes.

Once you have completed all the lessons and successfully passed the assessment(s), you will receive a certificate that you can print out and include in your Personal Development portfolios.  

Who is it for?

  • All practice staff who use a telephone
  • All Healthcare professionals who want to streamline patient communication

Course structure

This eLearning course uses progressive lessons to build knowledge. Lessons may include supporting images, interactive demos, or videos. Lessons can be taken in any order and paused/resumed at any time.

Assessment and certification

This self-paced course has no deadline. Some courses include a final test with a required pass mark for certification. Upon passing, learners receive a downloadable certificate for personal development portfolios.

Navigation help

For detailed guidance on navigating the eLearning lessons effortlessly, explore our comprehensive instructional course. This course provides step-by-step instructions and tips to enhance your learning experience.


Course Content

Phonebar fundamentals
Phonebar configuration
Phonebar communications
Phonebar features

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