Course description
The Navigating Omni Consultation Forms course is designed to help you efficiently manage Omni Consultation forms directly within the Surgery Connect system. You will learn how to view, action, and respond to incoming requests from a single, centralised platform, integrating this modern form of patient access into your daily workflow.
By completing this course, you will discover the benefits of the Omni Consultation feature and gain knowledge on how to implement it. You’ll learn how to manage patient requests through the Phonebar, ensuring every one is handled efficiently and effectively.
Learning objectives
By completing this eLearning, you will be able to:
Once you have completed all the lessons and successfully passed the assessment(s), you will receive a certificate that you can print out and include in your Personal Development portfolios.
Who is it for?
Course structure
This eLearning course uses progressive lessons to build knowledge. Lessons may include supporting images, interactive demos, or videos. Lessons can be taken in any order and paused/resumed at any time.
Assessment and certification
This self-paced course has no deadline. Some courses include a final test with a required pass mark for certification. Upon passing, learners receive a downloadable certificate for personal development portfolios.
Navigation help
For detailed guidance on navigating the eLearning lessons effortlessly, explore our comprehensive instructional course. This course provides step-by-step instructions and tips to enhance your learning experience.
Lesson resources
Included below are links to further, more detailed information about the various elements of the Online Consultation Forms feature. Just click the images for quick access. Enjoy!
Guides and resources:
Omni Consultation Forms Help Guides
