GOAL PATHWAY

What’s new in the Intelligent Care Navigation System?

Our learning paths are carefully curated to help you deliver the best possible experience for staff and patients.

Boost efficiency with the newest Intelligent Care Navigation System (ICNS) features. Learn how to verify your Phonebar version for instant access, and discover how these updates can streamline your workflow and simplify daily practice management.

We have created a series of courses and resources to help you achieve this goal.

Key courses:

  • New release – Managing your Calendars in the Phonebar

    Learn how this new feature allows practice staff to quickly and easily modify their calendar status, making system behaviour changes directly from the Phonebar.

    VIEW COURSE
  • New release: Silent Monitoring in the Phonebar

    Learn about the benefits of using Silent Monitoring within your practice and how to effectively integrate it into your relevant workflows.

    VIEW COURSE
  • Provide call queue transparency for your patients

    Learn skills to effectively implement the Surgery Connect Website Widget feature on your practice website.

    VIEW COURSE

Related resources:

Guides:

Phonebar Calendar Management

Silent Monitoring

Website Widget