Course description
The “Optimising primary care: An introduction to X-on Health’s core features” course is designed to give you a high-level view of our core features and exactly how they deliver real-world value to practices. You will learn how our most effective tools work together to reduce call queue times and streamline daily operations for practice staff. Ultimately, this course will equip you with the comprehensive knowledge you need to confidently discuss, champion, and support practice staff’s day-to-day work.
Learning objectives
By completing this eLearning, you will be able to:
Once you have completed all the lessons and successfully passed the assessment(s), you will receive a certificate that you can print out and include in your Personal Development portfolios.
Course structure
This eLearning course uses progressive lessons to build knowledge. Lessons may include supporting images, interactive demos, or videos. Lessons can be taken in any order and paused/resumed at any time.
Assessment and certification
This self-paced course has no deadline. Some courses include a final test with a required pass mark for certification. Upon passing, learners receive a downloadable certificate for personal development portfolios.
Navigation help
For detailed guidance on navigating the eLearning lessons effortlessly, explore our comprehensive instructional course. This course provides step-by-step instructions and tips to enhance your learning experience.
Digital Optimisation Framework
The Digital Optimisation Framework is the digital backbone of general practice, spanning access, navigation, communication, consultation support, and the improvement cycle. Every digital touchpoint fits into this model, driving both the patient journey and operational workflow.
Today, GP practices typically stitch together multiple, disconnected vendors to handle individual segments. This fragmented approach leads to blind spots, duplicated administrative effort, and broken patient pathways.
X-on’s Health’s Intelligent Care Navigation System eliminates these knots. By bringing all vital features into one cohesive system, it ensures every touchpoint works in harmony to elevate the patient experience and optimise practice efficiency.
