Provide call queue transparency for your patients

Learn skills to effectively implement the Surgery Connect Website Widget feature on your practice website.

  • Tier: Advanced
  • Duration: Up to 10 minutes
  • Online study
  • Self-printed certificate

Current Status

Not Enrolled

Price

Free

Get Started

Course description

The ‘Provide Call Queue Transparency for Your Patients’ course equips you with the knowledge and skills to effectively implement the Surgery Connect Website Widget feature on your practice website. This course covers the full extent of the feature, designed to improve the patient experience by displaying the live call queue status of the practice.

Discover the benefits of providing greater transparency for your patients and gain the confidence to integrate this powerful tool.

Learning objectives

By completing this eLearning, you will be able to:

  • Explain the purpose of a Website Widget.
  • Identify the different Website Widget types available for use.
  • Confidently access and set up a Website Widget.
  • Customise a Website Widget to meet your practice’s specific needs.

Once you have completed all the lessons and successfully passed the assessment(s), you will receive a certificate that you can print out and include in your Personal Development portfolios.  

Who is it for?

  • Practice staff who are in charge of patient communications, and want to offer patients more clarity on wait times and queue status.

Course structure

This eLearning course uses progressive lessons to build knowledge. Lessons may include supporting images, interactive demos, or videos. Lessons can be taken in any order and paused/resumed at any time.

Assessment and certification

This self-paced course has no deadline. Some courses include a final test with a required pass mark for certification. Upon passing, learners receive a downloadable certificate for personal development portfolios.

Navigation help

For detailed guidance on navigating the eLearning lessons effortlessly, explore our comprehensive instructional course. This course provides step-by-step instructions and tips to enhance your learning experience.


Lesson resources

Included below are links to further, more detailed information about the various elements of the Website Widget. Just click the images for quick access. Enjoy!

Guides and resources:

Widget Guide

Website Widget Interactive Demos

Course Content

Getting started with the live Call Widget
Implementing the Website Widget for live call display

Ratings and Reviews

0.0
Avg. Rating
0 Ratings
5
0
4
0
3
0
2
0
1
0
What's your experience? We'd love to know!
No Reviews Found!
Show more reviews
What's your experience? We'd love to know!